1. What We Do With Your Information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address, in order to provide you with the best possible service.

When you browse our Online Store, we also automatically receive your computer’s Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email Marketing (if applicable):
With your permission, we may send you emails about our store, new products, promotions, and other updates. You may unsubscribe from our mailing list at any time by clicking “Unsubscribe” at the bottom of any of our emails.

SMS Marketing and Notifications (if applicable):
With your permission, we may send you text messages regarding your order and promotional offers. You can opt out of text messages at any time by replying STOP.

 

 

2. Consent

How do we obtain your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your explicit consent or provide you with the opportunity to decline.

Your rights:
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted.
If you wish to exercise this right, please contact us at:
📧 customerservice@maisonfreyahaimi.com

Additionally, if you are a European resident, please note that we process your information to fulfill contracts we might have with you (for example, when you place an order through our online store) or otherwise to pursue our legitimate business interests listed above.

How do I withdraw my consent?
If, after you opt in, you change your mind, you may withdraw your consent for us to contact you or to continue collecting or using your information at any time by emailing us at:
📧 customerservice@maisonfreyahaimi.com

 

 

3. Disclosure of Information

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Please note that we do not alter our data collection and use practices when we detect a “Do Not Track” signal from your browser.

 

 

4. Shopify

Our store is hosted on Shopify Inc.
They provide us with the online e-commerce platform that enables us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application.
Your information is stored securely on a protected server behind a firewall.

Payments:
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data.
It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your purchase transaction data is stored only as long as is necessary to complete your transaction. Once it is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, please read:

  • Shopify Terms of Service: https://www.shopify.com/legal/terms

  • Shopify Privacy Policy: https://www.shopify.com/legal/privacy

 

 


5. Third-Party Services

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies to understand how your personal information will be handled by them.

Please remember that some providers may be located in, or have facilities located in, a different jurisdiction than either you or us.
Therefore, if you choose to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

Google Analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being viewed.

As described above, we use your personal data to provide you with targeted advertising or marketing communications we believe may be of interest to you.
For more information on how targeted advertising works, visit the Network Advertising Initiative (NAI) educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the following links:

 

 

6. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the data is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.
Although no method of Internet transmission or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted security standards.

 

 

7. Cookies

We use cookies and similar technologies to ensure that you have the best possible experience while browsing.
During your interaction with www.maisonfreyahaimi.com, cookies may be placed on your device to store certain data, including your preferences and the type of device you use, ensuring that the site functions efficiently for you.

You can adjust your browser settings to refuse cookies at any time. Some cookies (known as session cookies) are automatically deleted at the end of your browsing session, while others (persistent cookies) remain stored on your device.

 

 

8. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site.

 

 

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon their posting on the website.

If we make significant changes to this policy, we will notify you here, so that you are aware of what information we collect, how we use it, and under what circumstances (if any) we disclose it.

 

 

10. Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply request more information, please contact us at:
📧 customerservice@maisonfreyahaimi.com

Thank you for reading this Privacy Policy — we strive to make it as clear and transparent as possible.
If you have any suggestions for improvement, please write to us at customerservice@maisonfreyahaimi.com.

This policy may be updated in the future, and any changes will be communicated to you by email to ensure you have full control over your data.